Ordered 2/2 piece chicken meals, got home and the box only had 1 piece of chicken in it and one of the sides were wrong as well. So I called the number on the receipt and got a person that said yeah I get calls often they have the wrong number on the receipt. So I looked up the correct phone number and spoke to Terry the Manager. I explained the situation and then his response was yeah I remembered you that's what was on the screen. I then told him my receipt was correct but order was not. The only offer that was made was well you can comeback. My response was I'm not coming back (I'm working on a projects at home and that's why I got take out). I informed him they have the wrong phone number on their receipts and he said well I'm not sure what to do about that. I said it's probably an error in the computer and he said that he would let the owners know. Not once did he take responsibility or apologize for the errors. we won't be back.
Messed up my order 2x. First they forgot my mashed potatoes and then gave me original instead of crispy.
New remodeled Kentucky Fried Chicken location in DeSoto Missouri. Foods always KFC quality. Pretty good stuff we go here a lot.
Ordered a large mashed potato and when we got home they didn't even bother to put gravy in the bag.
Young lady at the window was excellent , food was great !! Thank you kfc
Kfc is a US Restaurant based in De Soto, Missouri. Kfc is located at 12961 MO-21, De Soto, MO 63020, USA.
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