I went in to upgrade my phone today. I was offered a promotional $49.99 iPad Mini. However, when I was checking out they informed me the iPad Mini would be normal price or I could get a different iPad for $100. This advertising was posted all over the store. Dishonest! They would not honor it and when I called AT&T customer service to complain they told me that promo ended a month ago! WHAT !!!! Scam Artists! When I talked to the Manager she says she can remove the signs but can't honor the promo???
The young man tried to check battery issue without the machine that they usually use to check the battery status. Advised me to check back next week when the machine is fixed and back in store.
You made me feel uncomfortable and unwanted
Both ladies were extremely helpful and very professional. If I need to go back to the AT&T store in DeSoto, I want one of these Beautiful ladies to help me again.
The manager at this store is very rude. Treated me as if i was a burden to her...
Please leave your problems at the door when you come to work try being kind maybe a smile a helpful attitude and a kind word....shame on you and at&t needs to provide you with some customer service skills.
As a manager you should set an example for the other employees. Unfortunately her example was its okay to wait on a customer with a mean look, bad body language and a smart mouth. Its NOT okay to treat your customer this way.
Staff was actually very helpful. The manager on the other hand stood around while we waited for well over an hour to be taken care of. Get in and get out should be the goal.
At T Authorized Retailer is a US Electronics Store based in De Soto, Missouri. At T Authorized Retailer is located at 12878 MO-21 #10, De Soto, MO 63020, USA.
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