8
12878 MO-21 #10, De Soto, MO 63020, USA
De Soto, Missouri 63020
+1 636-586-7389

I went in to upgrade my phone today. I was offered a promotional $49.99 iPad Mini. However, when I was checking out they informed me the iPad Mini would be normal price or I could get a different iPad for $100. This advertising was posted all over the store. Dishonest! They would not honor it and when I called AT&T customer service to complain they told me that promo ended a month ago! WHAT !!!! Scam Artists! When I talked to the Manager she says she can remove the signs but can't honor the promo???

The young man tried to check battery issue without the machine that they usually use to check the battery status. Advised me to check back next week when the machine is fixed and back in store.

You made me feel uncomfortable and unwanted

Both ladies were extremely helpful and very professional. If I need to go back to the AT&T store in DeSoto, I want one of these Beautiful ladies to help me again.

The manager at this store is very rude. Treated me as if i was a burden to her...

Please leave your problems at the door when you come to work try being kind maybe a smile a helpful attitude and a kind word....shame on you and at&t needs to provide you with some customer service skills.

As a manager you should set an example for the other employees. Unfortunately her example was its okay to wait on a customer with a mean look, bad body language and a smart mouth. Its NOT okay to treat your customer this way.

Staff was actually very helpful. The manager on the other hand stood around while we waited for well over an hour to be taken care of. Get in and get out should be the goal.

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At T Authorized Retailer — Electronics Store in De Soto

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At T Authorized Retailer

Electronics Store at 12878 MO-21 #10, De Soto, MO 63020, USA. Here you will find detailed information about At T Authorized Retailer: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    10:00 AM – 8:00 PM
  • Tuesday
    10:00 AM – 8:00 PM
  • Wednesday
    10:00 AM – 8:00 PM
  • Thursday
    10:00 AM – 8:00 PM
  • Friday
    10:00 AM – 8:00 PM
  • Saturday
    10:00 AM – 8:00 PM
  • Sunday
    12:00 – 5:00 PM

Rating

4
/
5
Based on 8 reviews

Contacts

Categories:
State:
Missouri
Address:
12878 MO-21 #10, De Soto, MO 63020, USA.
City:
De Soto
Postcode:
63020

About At T Authorized Retailer

At T Authorized Retailer is a US Electronics Store based in De Soto, Missouri. At T Authorized Retailer is located at 12878 MO-21 #10, De Soto, MO 63020, USA.


Please contact with At T Authorized Retailer using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find At T Authorized Retailer opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about At T Authorized Retailer

  • Brooke
    Added 2015.12.04
    I went in to upgrade my phone today. I was offered a promotional $49.99 iPad Mini. However, when I was checking out they informed me the iPad Mini would be normal price or I could get a different iPad for $100. This advertising was posted all over the store. Dishonest! They would not honor it and when I called AT&T customer service to complain they told me that promo ended a month ago! WHAT !!!! Scam Artists! When I talked to the Manager she says she can remove the signs but can't honor the promo???
  • Dylan
    Added 2015.06.12
    The young man tried to check battery issue without the machine that they usually use to check the battery status. Advised me to check back next week when the machine is fixed and back in store.
  • Natalie
    Added 2014.06.26
    You made me feel uncomfortable and unwanted
  • Sierra
    Added 2014.03.24
    Both ladies were extremely helpful and very professional. If I need to go back to the AT&T store in DeSoto, I want one of these Beautiful ladies to help me again.
  • Hayden
    Added 2013.11.12
    The manager at this store is very rude. Treated me as if i was a burden to her...
  • Julia
    Added 2013.09.30
    Please leave your problems at the door when you come to work try being kind maybe a smile a helpful attitude and a kind word....shame on you and at&t needs to provide you with some customer service skills.
  • Jordan
    Added 2013.07.18
    As a manager you should set an example for the other employees. Unfortunately her example was its okay to wait on a customer with a mean look, bad body language and a smart mouth. Its NOT okay to treat your customer this way.
  • Colin
    Added 2013.07.16
    Staff was actually very helpful. The manager on the other hand stood around while we waited for well over an hour to be taken care of. Get in and get out should be the goal.
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Electronics Store in Missouri
12977 MO-21, De Soto, MO 63020, USA.